// Services · What We Install

Six service lines.
One operational partner.

Maxpromo installs systems that modernize legacy infrastructure, automate workflows, and connect business operations. Each service line solves a specific operational problem, not a generic package.

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Legacy Website & CMS Modernization

From Joomla, WordPress, or TYPO3 to modern, maintainable infrastructure.

// what's frustrating

Old CMS. Plugins that break. No mobile parity. Hosting nobody controls. Pages that need a developer to change.

// what we do

Full migration to Next.js and a headless CMS. CI/CD pipeline. Modern hosting. SEO preserved. Content team self-sufficient.

// what changes

Modern website. Full editorial control. Build time from hours to minutes.

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Workflow Automation

Remove the manual steps your team repeats every week.

// what's frustrating

Same data entered in two places. Follow-ups forgotten. Reports compiled by hand every Friday afternoon.

// what we do

CRM sync, trigger-based automation, document flows, follow-up sequences, and automated reporting.

// what changes

Manual steps disappear. Follow-ups happen automatically. Reports arrive. Team handles what matters.

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AI Business Systems

Purpose-built AI for operations, not chatbot demos.

// what's frustrating

Generic AI tools that don't understand your business. No escalation path. No audit trail when something goes wrong.

// what we do

First response, FAQ, routing, and monitoring agents grounded in your data, with escalation rules and full audit trail.

// what changes

First response in seconds. Common questions handled. Complex cases routed to your team.

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⊟

Customer Enquiry Systems

Capture, qualify, and route customer enquiries without inbox bottlenecks.

// what's frustrating

Enquiries sit in inboxes. Common questions repeat. Urgent requests reach the wrong person.

// what we do

Structured intake, automatic first responses, qualification, routing, and clear escalation to your team.

// what changes

Enquiries answered and routed faster. Complex cases reach the right person.

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→

Reputation & Review Systems

Turn customer feedback into a consistent, measurable reputation workflow.

// what's frustrating

Review requests are forgotten. Negative feedback arrives too late. Responses are inconsistent.

// what we do

Timed review requests, feedback routing, response workflows, and reputation monitoring.

// what changes

More reviews collected. Problems surfaced earlier. Responses handled consistently.

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⌗

Content & Newsletter Systems

Automated content pipelines that keep channels alive without weekly manual effort.

// what's frustrating

Posts planned but never published. Newsletter tools abandoned. Google Business profile neglected for months.

// what we do

Content calendar automation, scheduled publishing, email sequences, and Google Business update feeds.

// what changes

Consistent presence across channels. Content published on schedule. Team works on the business, not the posting.

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// Scope · Boundaries

What we deliberately don't do.

Saying yes to everything is how agencies become forgettable. These are the things we turn down, every time, on purpose.

  • One-shot automations with no operational ownership

    A workflow that nobody monitors decays. We only build systems we (or your team, trained by us) keep running.

  • Generic marketing-content automation

    Scheduling 12 posts a week from a content prompt isn't infrastructure. It's a side feature inside Communications Triage, not a service line.

  • GPT-wrapper chatbots without grounded data and escalation policy

    A chatbot without a self-service knowledge base, escalation rules, and audit trail is a liability dressed as a feature.

  • No-code prototypes presented as production systems

    Zaps and Make scenarios are fine prototypes. They're not infrastructure unless they're wrapped in monitoring, recovery, and ownership.

  • "Migrate everything to AI" engagements

    Most operational pain isn't solved by AI. It's solved by removing handovers, defining ownership, and installing the missing layer.

// Delivery Lifecycle

How a layer goes from missing to monitored.

01

Discovery & Operational Mapping

We map every channel, every handover, every bottleneck. Outputs: a working diagram of how your operation runs today and where it leaks.

02

System Architecture & Boundaries

We design the layer: what it owns, what it doesn't, where it escalates, how it recovers when something upstream fails. Reviewed with you before any code.

03

Install & Integration

We build, integrate, and run in staging against real traffic. Switchover with a documented rollback path, not a hope-and-pray go-live.

04

Continuous Monitoring & Recovery

Live observability. Drift alerts. Defined recovery procedures. Monthly operational review. The system is yours; we keep it healthy.

Get Started

Not sure which layer your operation is missing?

Tell us what's slowing your operation down. We'll help you find the right starting point.

Contact usTalk to Maxpromo