CARE MANAGEMENT SYSTEM
Care delivered. Record updated.
Family notified. Without three separate systems.
CareOS keeps care plans, medication records, compliance and family communication connected in one operational flow — without adding process to an already stretched team.
THIS KEEPS HAPPENING
The same administration gaps. Every shift.
PAPER CARE PLANS
Care plan is on paper. Updated after the visit — if there is time. The most recent version may not be the one the next carer arrives with. Plans drift from reality.
END-OF-SHIFT LOGGING
Medication administered. EMAR updated at the end of the shift — from memory. Incidents recorded the next morning. The gap between delivery and record creates compliance risk.
FAMILY PHONE CALLS
Family member calls to ask about yesterday's visit. The information is in a folder or a system that the person answering the phone cannot access from the care setting.
COMPLIANCE FOLDERS
CQC inspection approaching. Records exist — but across multiple folders, systems, and formats. Preparing for an inspection takes days that should be spent on care.
HOW CARE RECORDS MOVE RIGHT NOW
Every gap between delivery and documentation is a compliance risk.
01
Care delivered
On site or in home
02
Paper record
Filled after visit
03
EMAR update
End of shift, from memory
04
Family update
Phone call if remembered
05
Compliance
Folders compiled for inspection
SYSTEM INSTALLED
CareOS connects the visit to the record. The record to the family. The record to compliance.
Care plans are digital and current. Medication records updated at administration time — not at end of shift. Family portal shows the latest visit summary. CQC compliance tracked continuously — not assembled before an inspection.
WHAT CONNECTS
Care plan — digital, current, accessible to the whole team
EMAR — updated at medication time, not end of shift
Family portal — visit summary after every care delivery
CQC compliance — tracked continuously, not compiled before audits
AI assistant — handles routine inquiries and initial client intake
HOW CARE MOVES
From new client inquiry to documented visit — connected.
New client inquiry
AI assistant collects initial information and creates the client profile. Suitable carer matched automatically based on availability and client needs.
Care plan created
Digital care plan built and shared with the whole care team. Updated in real time as the client situation changes.
Visit completed
Care delivered on site. Record updated immediately — not at end of shift. Medication administered and logged in EMAR at the time of administration.
Family notified
Visit summary sent to family portal automatically after every care delivery. Family can see the latest status without calling the office.
Compliance maintained
CQC compliance tracked continuously. No pre-inspection assembly required. Records are current and accessible whenever they are needed.
THE SYSTEM IN OPERATION
WHAT CHANGED AFTER INSTALLATION
BEFORE
AFTER
Paper care plans, updated after the fact
Digital plans, current and accessible to the team
EMAR updated at end of shift from memory
EMAR logged at medication time — immediately
Family calls the office for an update
Family sees the latest visit via the portal
Compliance assembled before inspections
Compliance tracked continuously — always current
Incident reports written the next day
Incidents documented at the time they occur
SEE THE SYSTEM · WHAT HAPPENS NEXT
A real care workflow — from intake to visit record.
The walkthrough covers the full care journey — care plan creation, visit recording, EMAR logging, family portal, and compliance view. The system working for a real supported living operation.
WHAT HAPPENS NEXT
01
Short conversation
We learn about the organisation — team size, care types, current record-keeping approach.
02
Workflow reviewed
We map how visits, records and compliance currently work before configuring anything.
03
System configured
CareOS set up for the specific care type — care plan templates, compliance requirements, family portal.
04
Start small
Begin with one care type or team. Expand as the team gets comfortable with the new flow.
CONNECTED SYSTEMS
Operations rarely run in one system.
Businesses usually solve more than one operational bottleneck. These systems often work together.
SCHEDULE A WALKTHROUGH
See CareOS working in a real care environment.
Tell us about the organisation. We walk through the live system and show how CareOS fits the specific way your team already delivers and records care.
// No commitment · Reply within 24 hours · DSGVO compliant