Professional Services
Firms, agencies and consultancies whose revenue depends on billable time, and who spend too much of it administrating.
Time is logged after the fact and therefore inaccurately. Documents arrive incomplete and get chased more than once. Proposals get rebuilt from scratch even though the work barely differs.
Why this happens
The professional work itself cannot be automated. The frame around it can. The effort rarely sits in the advice; it sits in the collecting, chasing, assembling and formatting before and after.
Approach
What we actually do
- 01We separate professional work from administrative work and put real numbers on what each costs you.
- 02Documents are requested in a structured way, with visible status per matter instead of chasing by email.
- 03Time is captured where the work happens, not reconstructed at month end.
- 04Proposals are assembled from existing components; you still write and check the substance.
- 05What was promised can be read back, including when the colleague who promised it is away.
Outcome
What changes afterwards
- Recorded time matches worked time.
- Documents arrive complete without three rounds of chasing.
- Proposals go out in hours rather than days.
- Nobody’s absence blocks a matter.
- We work with
- Partners and practice heads · Agency owners · Operations and office managers
Next step
A conversation, not a pitch
Track one week: how many hours went into professional work and how many into administration? The gap is worth a conversation.